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OUR COMMITMENT TO YOUR PRIVACY RIGHTS

At Allegro Music Center we value all of our customers and understand that you care about the privacy and security of your personal information. We are committed to protecting the privacy of our customers and users of our website located at www.allegromusiccenter.com (the "Site"). The privacy policy ("Privacy Policy") set out below applies to Allegro Music Center's collection, storage, use and disclosure of personal information that may be collected by us when you interact with Allegro Music Center, such as when you visit our store or website, or deal with customer service.

Protecting the privacy and security of your personal information is a priority at Allegro Music Center, and we do our best to ensure that your personal information is always handled in a safe and responsible manner in accordance with the following principles:

  • Allegro Music Center strives to communicate clearly about your privacy and how we handle your personal information.
  • Allegro Music Center follows security standards, processes and procedures that are designed to protect your personal information.
  • Allegro Music Center does not sell or rent your personal information and respects your preferences with respect to your personal information, in accordance with these principles, as well as our Privacy Policy. Occasionally we may collaborate with one of our vendors to provide you with information about a new product, a special sale, a clinic or workshop.

Last Modified: February 9, 2009. This Privacy Policy is effective as of February 9, 2009 ("Effective Date").

The Privacy Policy applies to personal information that may be collected when you interact with Hi Key Music, Inc. d/b/a Allegro Music Center or any of its subsidiaries ("Allegro Music Center").
By doing business with or interacting with Allegro Music Center in the manner described in this Privacy Policy at any time on or after the Effective Date, you are accepting the practices described in this Privacy Policy and you expressly consent to the application of this Privacy Policy to the collection, storage, use and disclosure of all your personal information as described.

Allegro Music Center reserves the right to modify or amend this Privacy Policy at any time, but you can be assured that, should it be necessary to do so, we will provide notice of any major changes by posting such notice on the Site.

This Privacy Policy addresses the following questions:

  1. What Is The Personal Information That We Collect?
  2. Why Do We Collect Personal Information?
  3. How Do We Collect Your Personal Information?
  4. How Do We Use Personal Information?
  5. With Whom Do We Share Personal Information?
  6. How Do We Secure Personal Information?
  7. How Do We Respect Your Choices About Your Personal Information?
  8. How You Can Access Or Correct Your Personal Information?
  9. Whom Do I Contact If I Have Questions Or Concerns?

1. What Is The Personal Information That We Collect?

Personal information is information that can be used to identify, contact or locate you. For example, personal information can include your name, e-mail address, billing address, shipping address, phone number, or credit card information.

2. Why Do We Collect Personal Information?

We collect your personal information in an effort to provide you with a superior customer experience and, as necessary, to administer our business. It allows us to provide you with easy access to our products and services, with a particular focus on the items and programs that may be of most interest to you. For more information as to why we collect personal information, please see the section below entitled: "How do we use your personal information?"

Your personal information also allows us to communicate with you about special offers, promotions, and other marketing programs and news that may be of interest to you.

3. How Do We Collect Your Personal Information?

(a) Information that you provide to us

As a general matter, you can browse in our stores and on our websites without submitting your personal information to us. However, there are a number of circumstances in which you may need to provide us with your personal information.

Making a purchase or placing an order online or in our store

When you make a purchase or place an order in our stores or place an order online without an account, you may need to submit personal information to us.

Creating an online account

You can create a password protected Allegro Music Center.com account to complete your online order, or to save items to an online shopping cart. To create an account, we will ask you to provide us with personal information. If you use your online account to make a purchase, we will use the personal information stored in your account and/or require you to input additional personal information, such as credit card information, to complete your order.

Signing up for Newsletters

You may choose to sign up for free Newsletters filled with store news, new products, special offers, and other promotional announcements. If you do so, we will ask you to make the appropriate selection when creating a new account or in the E-mail Notifications section of 'My Account' on the Site.

Contacting customer service

When you contact customer service, we may ask you to provide, or confirm, personal information so that we can better serve you.

(b) Information automatically collected

There are circumstances in which we automatically receive and collect personal information from you.

Information automatically collected when you visit our Site

When you visit our Site, we automatically record information that your browser sends whenever you visit a website. For example, we may receive and collect: the name of the domain and host from which you access the Internet; the Internet Protocol (IP) address of the computer you are using; the date and time you access our websites; and the Internet address of the website from which you linked directly to our Site. We use this information to monitor the usage of our Site and as necessary for our business. This information does not include personal information.

Information collected using cookies

Like many online retailers, we use cookies to personalize and enhance your browsing and shopping experience. Cookies are small files that we place on your computer's hard drive to collect information about your activities on our websites. Cookies help us to: (1) speed navigation, keep track of items in your shopping cart, and provide you with content that is tailored to you; (2) remember information you gave us so that you don't have to re-enter it; (3) determine the effectiveness of some of our marketing efforts and communications; and (4) monitor the total number of visitors, pages viewed, and the total number of banners displayed.

Browsers are typically set to create cookies automatically. You can choose to have your browser notify you when cookies are being written to your computer or accessed, or you can disable cookies entirely. If you disable cookies, however, you will not be able to place items in an Allegro Music Center.com shopping cart, and therefore you will not be able to place an order with us online. Also, by not using cookies, some Allegro Music Center.com website features and services may not function properly.

Whenever you click on links and banners on any Allegro Music Center website that take you to a third party website, you will be subject to the third party's privacy policies, not Allegro Music Center's. This Privacy Policy applies solely to information collected by Allegro Music Center.

Information collected from outside sources

We may periodically collect personal information and other information about you from business partners, contractors and other third parties.

Information collected from visitors from outside the United States

If you are visiting Allegro Music Center from outside the United States and provide us with personal information, please note that your personal information will be transferred, stored and processed within the United States. The data protection laws in the United States may not be as comprehensive as those in your country. By doing business or interacting with Allegro Music Center, you are consenting to the transfer of your personal information to facilities located in the United States and other facility locations selected by Allegro Music Center.

Allegro Music Center’s commitment to children’s privacy

Protecting the privacy of the very young is especially important. Our products and services are marketed for and directed towards purchase by adults or with the consent of adults. Individuals under the age of 18 ("Minors") are not permitted to use the Allegro Music Center website without the supervision of a parent or legal guardian. Furthermore, we do not knowingly collect or solicit personal information from children under the age of 13 or knowingly allow such persons to register for an online account or to post personal information on our websites. No part of our website is structured to attract anyone under 13. Should we learn that someone under the age of 13 has provided any personal information to or on the Allegro Music Center website, we will remove that information as soon as possible.

4. How Do We Use Your Personal Information?

Allegro Music Center uses your personal information to provide you with a superior customer experience at our store and on our website and, as necessary, to administer our business. For example, we use your personal information to:

  • Provide you products and services and information, including the Allegro Music Center website, and display associated content;
  • Provide superior customer service;
  • Conduct research and perform analysis in order to measure, maintain, protect, develop and improve our services;
  • Communicate with you about special offers, events, or new products or services that may be of interest to you;
  • Customize and enhance our websites;
  • Make communications necessary to notify you regarding security, privacy, and administrative issues;
  • Manage our business.

5. With Whom Do We Share Your Personal Information?

Protecting the privacy and security of your personal information is a priority at Allegro Music Center.
ALLEGRO MUSIC CENTER DOES NOT SELL OR RENT YOUR PERSONAL INFORMATION TO THIRD PARTIES.

Allegro Music Center shares your personal information with:

  • Other entities owned by Hi Key Music, Inc., including subsidiaries of Hi Key Music, Inc. Customers may purchase items from us both online and in our store. We share your personal information within the Hi Key Music, Inc. enterprise to help to ensure that you have a superior shopping experience no matter where you choose to shop with us.
  • Service providers, subcontractors and agents who perform services on our behalf. We provide personal information to third party service providers, subcontractors, and agents that work under contract on our behalf to provide certain services. These third parties do not have the right to use personal information we provide to them in any way that is not authorized by Allegro Music Center. They are contractually obligated to use such information only as necessary to assist us and to maintain the confidentiality and security of such information.
  • Credit Card Companies. Credit card transactions are handled by third party financial institutions and their vendors and contractors who receive credit card numbers and other personal information from us to verify the credit card numbers and process transactions.
  • Law enforcement officials and as required by law. Allegro Music Center may release personal information to third parties when we determine, in our judgment, that it is necessary to (a) comply with the law, regulation, legal process, or enforceable governmental request; (b) enforce or apply the terms of any of our policies or user agreements; or (c) protect the rights, property or safety of Allegro Music Center, our employees, our customers, users, or others.
  • Sales, Mergers, and Acquisitions. If Allegro Music Center becomes involved in a merger, acquisition, or any form of sale of some or all of its assets, personal information may be provided to the entities and advisors involved subject to a confidentiality agreement, and we will provide notice before any personal information is finally transferred and becomes subject to a different privacy policy.

6. How Do We Secure Your Personal Information?

We take significant and appropriate security measures, including physical, technological and procedural measures, to help to safeguard your personal information and to prevent unauthorized access and disclosure. In addition, we use industry-standard technology, such as firewalls and sophisticated encryption and authentication tools in the transmission of certain sensitive personal information, designed to prevent unauthorized persons from gaining access to your personal information, and, as technology develops, we intend to take additional measures to improve security.

We want you to feel confident whenever you visit us in our store, on our website or otherwise. When you place orders or access your personal information, we offer the use of a secure server. All credit card information you supply is transmitted via Secure Socket Layer (SSL) technology and then encrypted and sent to our credit card processors. While we are focused on the security of your personal information and follow strict standards, processes and procedures that are designed to protect your personal information, we cannot promise, and you should not expect, that your personal information will remain secure in all circumstances. No data transmission over the Internet can be guaranteed to be 100% secure.

7. How Do We Respect Your Choices About Your Personal Information?

When you interact with Allegro Music Center in certain ways, you may be eligible to receive certain marketing-related and promotional communications as well as special offers (collectively "Promotional Communications") from Allegro Music Center that may include advertisements from third parties. The most common of these circumstances include:

  • Making a purchase or placing an order
  • Creating an online account
  • Signing up for Newsletters

We don’t want to bother you with unwanted e-mail or other mailings. If, at any time, you wish to no longer receive Promotional Communications from Allegro Music Center or Allegro Music Center.com, please follow the instructions below.

Any account holder can opt-out of the receipt of e-mails by logging in and navigating to the ‘My Account’ section and making the appropriate change under E-mail Notifications. If you do not have an Allegro Music Center.com account, you can remove your name from our mailing list by sending an e-mail to customerservice@allegromusiccenter.com stating that you wish to unsubscribe and indicating in the subject line of the e-mail "NO E-MAIL". Alternatively, you may choose to opt-out by clicking on the appropriate link at the bottom of each e-mail and following the instructions. Although we will promptly remove your name from our e-mail list upon receiving your request, it is possible that you may still receive e-mails from us that had been initiated prior to your name being removed from our list.

If at any time you do not want to receive offers and/or circulars from us, you can always remove yourself from our mailing list by sending an e-mail to customerservice@allegromusiccenter.com, indicating "NO SNAIL MAIL" in the subject line along with your name, address and zip code. Please note that our mailings are prepared in advance of their being sent. Although we will promptly remove your name from our mailing list upon receiving your request, you may still receive mailings from us that had been initiated prior to your name being removed from our list. You can also contact us by mail:

Hi Key Music, Inc.
Attn: Customer Service – Privacy
6869 SW 8th Street
Miami, FL 33144

Even if you opt-out of receiving Promotional Communications, you may continue to receive e-mails relating to order confirmations, back order notifications, membership information, and/or other business-related communications.

8. How You Can Access Or Correct Your Personal Information?

Allegro Music Center gives you access to a broad range of information about your account and your interactions with the Site for the limited purpose of viewing and, in certain cases, updating that information. We believe you should have the ability to access and edit the personal information that you have provided to us. During the online ordering process you can review, change, or delete the information that you have submitted. You may also review and make changes to the personal information that is stored in your user account on the Site by logging in and navigating to the ‘My Account’ area of the Site and clicking on the information you wish to change. As we don’t store your credit card account number, there is no need to delete or change it on our system. We encourage you to promptly update your information if it changes.

You may ask to have the information on your account deleted or removed; however, because we keep track of past purchases, you cannot delete information associated with past purchases. Also, as a security measure we "back up" the data stored on our systems, and such prior information cannot be completely removed from our databases. As a result, you should not expect that all of your Personally Identifiable Information will be completely removed from our backed-up databases.

9. Whom Do I Contact If I Have Questions Or Concerns?

If you have any questions about this Privacy Policy, please contact us at privacy@allegromusiccenter.com or call customer service at 1-877-768-7287.


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